Colors on the product logo will be changed

Greetings,

There would be color changes to the logo on the product by some optional choice.

The corresponding model is like below,

  • sMS-200 Neo
  • sMS-200ultra Neo
  • tX-USBultra
  • sPS-500
  • sNH-10G
  • sCLK-OCX10

The standard logo color is kept to be gold, and the silver and the copper color would be added per an optional choice like below,

  • Evox, silver wire changes, eABS-200 -> silver logo
  • Evox, copper wire changes, eABS-200 -> copper logo
  • Evox, silver&copper mixed changes, eABS-200 ->silver logo
  • Evox, eABS-200->copper logo

For example, if you add an option to “Evox, silver wire changes, eABS-200” to the sMS-200 Neo, it will have the silver logo instead of the standard gold logo.

If you have any question regarding to this subject or others, please feel free to email us, sotm.marketing@gmail.com.

Thank you!

 

About the remote service cost

Greetings!

 

The remote service is available by Teamviewer 13 program.

The cost for the service is

  • 30 min : USD30
  • 1 hour: USD50
  • Max 2 hours: USD80 (the remote session will be open during max.2 hours.)

And this service is only open for SOtM’s existing customers who are having a difficulty to setup the systems.

If you would like to open the remote session, please email to sotm.marketing@gmail.com for setting the proper schedule with us in advance, and then, download and install Teamviewer version 13 by clicking the link above in your PC.

Once the schedule is set, we will send you the Paypal link to pay the service cost first, and the Teamviewer session will be open.

Thank you.

Discontinued products

Greetings!

 

 The following 2 products are going to be discontinued in the first half of 2019.

  • sCLK clock module(including sCLK-12.0, sCLK-48.0 and sCLK-2224)
  • dX-USB HD

 Thank you.

About Qobuz 192Khz playback issue in Roon server

 Greetings.

 We are sorry to inform you that when using Roon Server feature on sMS-1000SQ, we found an issue when playing 192KHz and 176.4KHz Qobuz streaming, and also there are random dropouts when playing 96Khz and 88.2 Khz Qobuz steaming. Only 48Khz and 44.1Khz Qobuz streaming in Roon server of sMS-1000SQ are flawless.

 We’ve tried to fix the issue, but this is out of our ability to be handled without cooperations with other partners, so we had to leave this issue unsolved.

 We apology for the situation, but if there is any chance that we are able to fix it, we will keep you updated the news.

 Thank you.

 

 

 

 

 

About Link speed on Eunhasu web gui

 Greetings.

 

 There is a “Link Speed” selection button on System config page of Eunhasu web gui.

 This button is about to improve sound quality at 100Mbps Ethernet speed, but the 100Mbps selection is only working with Roon, LMS and MPD feature at this moment.

 We are trying to make the other features also possibly work in 100Mbps, but currently they are not supportive.

 

 If there is any update on this subject, we will keep you updated.

 Thank you!

SOtM will reveal the new product at HighEnd 2019

Press release from SOtM, 30th, April, 2019

 

SOtM exhibits at HIGHEND 2019

 

                                         For purchasing and further information, please contact:

May Park,

marketing@sotm-audio.com

www.sotm-audio.com

 

Reveal the SOtM’s first LAN card & Demo the dual serial-connected sNH-10G !

 

The sNI-1G is the SOtM’s first audio grade Ethernet port card, it would be shown for the first time officially at the show site, please check the simple spec of the sNHI-1G.

 

– Support M.2 interface(it can be connected with mPCIe and PICe slot)

– Support 10BaseT,100BaseT,1000BaseT

– Support Wake on LAN

– Internal SATA power and external power input

– Ultra low noise regulator

– Ultra low jitter clock

– The audio grade clock module, sCLK-EX, ready

 

Since after released the sNH-10G at HighEnd2018, the sNH-10G have become to the necessity for all network audio system. In HighEnd2019, we will demo how dual serial-connected sNH-10G perform with SOtM equipment and Danish Audio Design Speaker at Hall2, G05.

 

In this year, SOtM at HighEnd2019 would have more time to talk and discuss about the future products and about the digital audio world, please visit us for further fun and joy.

 

SOtM’s all products including the forthcoming products certainly tell what the real value of audio products should be.

 

SOtM will become the most important partner in your music life.

www.sotm-audio.com

 

How the demo system would be arranged with SOtM & Danish Audio Design at HighEnd2019

 

Please come and enjoy SOtM’s full system at Hall 2, G05 with Danish Audio Design !

 

See you in AXPONA 2019!

AXPONA 2019 announcement from SOtM

For purchasing and further information, please contact:
May Park,
marketing@sotm-audio.com
www.sotm-audio.com

2 sNH-10G in the system will be demoed!

 

 The sNH-10G is the world first network switch for every network audio system. It has been hit since revealed from the first time at Axpona 2018, and in this year, we are demonstrating 2 sNH-10G in the system and play how the improvement can be made with.
Also SOtM’s first LAN card will be revealed in this time too!

axpona18_banner_728x90_A

Please come and experience the remarkable performance at Room 725 during a show time, 12th-14th, April.

See you and thanks!

Eunhasu FW version no.4.59 is released

Greetings !

The Eunhasu Firmware version number 4.59 is now available.

 

Version : V0.4.59
– Date : 27-3-2019
– Fixed up the system upgrade time out error
– Fixed up the kernel check time out error
– Fixed the link speed setting bug
– Improved some special character USB ID recognize bug

 

In this update, we’ve tried to speed up the operation mainly, and fixed the reboot issue and solved some USB device were not recognized correctly.

Also we tested when setting network speed to 100BASE-T, there was certain sound improvement compared to when setting network speed to 1000 BASE-T, so we’ve added a function to be selected the network speed between 100Base-T and 1000Base-T  and it is to make the better sound quality according to the system and network environment. But when upgrading the system or installing or uninstalling the player app, the 100BASE-T network speed are not  enough and it could bring malfunction with 100BASE-T speed. So when upgrading the system or installing or uninstalling the player apps, please change the network speed to 1000BASE-T. And the Librespot and HQplayer NAA should be uninstalled first and then install it again to have the latest version.

 

The firmware would be kept updating for the better quality of SOtM products, please keep us reported if you find any inconvenience while using it.

 

Kernal update is required on V0.4.59 seperately!

 

<UPDATE : If an error occurs while upgrading the firmware>

 If an error occurs while upgrading the firmware, stop all audio apps and copy &paste the url below on the web browser. 

http://<your Eunhasu ip address>/exec.php?cmd=sudo echo -e “\nTimeout 3600\nProxyTimeout 3600” >> /etc/httpd/conf/httpd.conf; sudo reboot now;

 If you woudl try to type the url above, there is a possibility that you make typo, so please copy and paste of the url and change <your Eunhasu ip address> to your actual Eunhasu device’s IP address and press an enter key. 

 Once the connection is well made with the url, there would be “Service Unavailable” message up on the screen and then, Eunhasu will reboot automatically. 

 The upgrade could take a while(around more than 10 mins) after rebooting Eunhasu. The upgrade windows will be shown up and the upgrade process is going to be run normally. 

 If you would have an issue with upgrading the firmware, please request it to the seller.

Thank you.

Eunhasu FW ver.4.57 will be updated soon!

Greetings !

The Eunhasu Firmware version number 4.57 will be available soon.

Version : V0.4.57

– Date : 1-3-2019

– Speeded up some back ground processes

– Enabled the skip broken repo server.

– Fixed some USB devices which can not be recognized by kernel updates

– Fixed the Reboot button in the system config and upgrade page

– Fixed the Reboot button bug.

– Added the Automatic ethernet MAC address update to the config file

– Increased the Roon Ready buffer duration to 2.0 sec

– Upgraded the HQplayerNAA to 3.5.6 by reinstalling

– Upgraded the Librespot to 1.0.5 by reinstalling

 

In this update, we’ve tried to speed up the operation mainly, and fixed the reboot issue and solved some USB device were not recognized correctly.

Also we tested when setting network speed to 100BASE-T, there was certain sound improvement compared to when setting network speed to 1000 BASE-T, so we’ve added a function to be selected the network speed between 100Base-T and 1000Base-T  and it is to make the better sound quality according to the system and network environment. But when upgrading the system or installing or uninstalling the player app, the 100BASE-T network speed are not  enough and it could bring malfunction with 100BASE-T speed. So when upgrading the system or installing or uninstalling the player apps, please change the network speed to 1000BASE-T. And the Librespot and HQplayer NAA should be uninstalled first and then install it again to have the latest version.

 

The firmware would be kept updating for the better quality of SOtM products, please keep us reported if you find any inconvenience while using it.

No kernal update is required on V0.4.57.

 

<UPDATE : If an error occurs while upgrading the firmware>

 If an error occurs while upgrading the firmware, stop all audio apps and copy &paste the url below on the web browser. 

http://<your Eunhasu ip address>/exec.php?cmd=sudo echo -e “\nTimeout 3600\nProxyTimeout 3600” >> /etc/httpd/conf/httpd.conf; sudo reboot now;

 If you woudl try to type the url above, there is a possibility that you make typo, so please copy and paste of the url and change <your Eunhasu ip address> to your actual Eunhasu device’s IP address and press an enter key. 

 Once the connection is well made with the url, there would be “Service Unavailable” message up on the screen and then, Eunhasu will reboot automatically. 

 The upgrade could take a while(around more than 10 mins) after rebooting Eunhasu. The upgrade windows will be shown up and the upgrade process is going to be run normally. 

 If you would have an issue with upgrading the firmware, please request it to the seller.

Thank you.

Eunhasu FW ver. 4.56 is now available

 

Greetings !

The Eunhasu Firmware version number 4.56 is now available.

Version : V0.4.56
– Date : 29-1-2019
– Speeded up Eunhasu user interface
– Upgraded HQplayer NAA to 3.5.5 for sMS-200 and sMS-200ultra
– Upgraded Roon Ready to 1.1.33
– Fixed the reboot function

No kernal update is required on V0.4.56.

The firmware would be kept updating for the better quality of SOtM products, please keep us reported if you find any inconvenience while using it.

Thank you.