2019 Summer holiday notice

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Greetings

Our office will close from 3rd, Aug till 11th, Aug for summer holiday.

In the meantime we would not respond promptly on any request, please understand in advance and we will be back to work normally on 12th, Aug.

Thank you in advance for your understanding and wish you have a wonderful summer .

PS, SOtM will attend the upcoming HONG KONG International audio show , it will be held for 3 days,  9th~11th, Aug.

SOtM have arranged the special demo session and seminars for the show, and there will be Q&A section included at the end of the event, if you are interested in, please visit FIM HIFI booth who is SOtM’s official partner in HK.

Cheers!

Upgrade cost to SDP-1000EX from sDP-1000

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Greetings. 

 

This information is about the cost and process to upgrade sDP-1000 to sDP-1000EX.

 

Why this upgrade is recommended and should be done? 

Because the following main improvement can be made from the sDP-1000 to sDP-1000EX.

 

  • Support to DSDx 128 and DXD.
  • By improving the balance in all bandwidth, specially the mid-low frequency bandwidth have been better played.
  • By keeping the high resolutions in playback, it could play music with deeper textures, so sound quality becomes more natural but very dynamics than before.
  • Redesign the battery for the remote newly, so normal coin battery can be used.
  • DC power can be used without the battery power.

 When used with the sPS-500, a high-performance audio DC power source, it could provide much stable and high-quality sound. With increasing in resolutions specially, it produces rich and high-quality sound that makes you feel like you are using several other high performance devices in the system.

 For reference, if you want to operate the sDP-1000EX without using the battery power, please power off all connected devices and disconnect all cables. And disconnect the internal battery connection cable. (You can find the battery replacement section at the bottom side of the product to disconnect the internal battery connection able). Wait around 30 seconds after disconnecting internal battery power connection, then connect the DC power cable back to the sDP-1000EX, and power on the power source. And turn on the power by pressing the power switch on the back of the sDP-1000EX.

 In addition, if sCLK-EX with the master clock input is installed to the sDP-1000EX to be able to have 10MHz mater clock input signal, you can easily reach to the higher level sound quality. By synchronizing 10Mhz master clock signal, the sound level would become much natural and beautiful besides rough and dry sound which have pointed out as a disadvantage of digital audio equipment.

 The upgrade cost to the sDP-1000EX is USD700, and if you want to install the master clock input to the sDP-1000EX, USD1050 is extra cost.

 You can ask the detials about this upgrade to your local dealer,  the dealer where you bought, or us directly.

 More details will be informed by circumstances.

 

The upgrade would take around 1 or max.2 weeks to be completed including the delivery time. 

You can purchase the sDP-1000EX directly on our online shopping mall too.

 

Thank you.

Updated Eunhasu F/W to ver no.4.6

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Greetings !

The Eunhasu firmware version number is updated to 0.4.6.

 

Version : V0.4.6
– Date : 17-06-2019
– Added Ethernet auto negotiation selection feature
– Added a new feature that prevent installing and uninstalling the apps if Eunhasu server is not ready
– Upgraded ROON Ready to the version no. 1.1.36
– Upgraded Squeezelite to the version no. 1.9.0.1157
– Upgraded Logitech Media Server to the version no. 7.9.2-git1559745322
– Improved the upgrade system
– Enabled read and write feature on external USB disks via network share folder

 

In this update, please apply the following request manually to Squeezelite and Logitech Media Server .

– Go to Logitech media server -> settings -> Plugins 

– Go to Active plugins, and uncheck DSDPlayer(v1.0) or PlayDSD(v0.5) 
– Go to Additional Repositories, and remove this line, “http://unregimenteddrums2.000webhostapp.com/repo.xml” 

– Click Apply button and restart Logitech Media Server.

About the new function called “Ethernet Auto negotiation”, it is automatically determined the connection speed and method with the connected device (eg router) when the Ethernet is first connected. When Link Speed is set to 100BASE-T (100Mbps) and Auto negotiation is turned off, it is unconditionally connected to 100BASE-T (100Mbps).If Auto negotiation is set to on and the connected device (eg router) supports 1000BASE-T (1Gbps), the Auto negotiation function will automatically establish a 1000BASE-T (1Gbps) connection.

These are some example settings, 

SOtM device Link Speed [Auto nego on/off] | Router device Link Speed | Final link speed
100BASE-T(100Mbps) [auto nego on] | 100BASE-T(100Mbps) | 100BASE-T(100Mbps)
100BASE-T(100Mbps) [auto nego off] | 100BASE-T(100Mbps) | 100BASE-T(100Mbps)
100BASE-T(100Mbps) [auto nego on] | 1000BASE-T(1Gbps) | 1000BASE-T(1Gbps)
100BASE-T(100Mbps) [auto nego off] | 1000BASE-T(1Gbps) | –
1000BASE-T(1Gbps) [auto nego on] | 100BASE-T(100Mbps) | 100BASE-T(100Mbps)
1000BASE-T(1Gbps) [auto nego off] | 100BASE-T(100Mbps) | –
1000BASE-T(1Gbps) [auto nego on] | 1000BASE-T(1Gbps) | 1000BASE-T(1Gbps)
1000BASE-T(1Gbps) [auto nego off] | 1000BASE-T(1Gbps) | 1000BASE-T(1Gbps)

Be noted that most routers support Auto negotiation by default, but some routers can change the link speed of each Ethernet port to 100BASE-T (100Mbps) or 1000BASE-T (1Gbps) forcibly. For more information, please refer to the manual of the router which you are using.

In this firmware update, the kernel update is not combined, so you should make the kernel update separately if you need. 

The Eunhasu firmware will be kept updated. Please email us if you have any opinion to make it improved. 

Thank you.

Colors on the product logo will be changed

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Greetings,

There would be color changes to the logo on the product by some optional choice.

The corresponding model is like below,

  • sMS-200 Neo
  • sMS-200ultra Neo
  • tX-USBultra
  • sPS-500
  • sNH-10G
  • sCLK-OCX10

The standard logo color is kept to be gold, and the silver and the copper color would be added per an optional choice like below,

  • Evox, silver wire changes, eABS-200 -> silver logo
  • Evox, copper wire changes, eABS-200 -> copper logo
  • Evox, silver&copper mixed changes, eABS-200 ->silver logo
  • Evox, eABS-200->copper logo

For example, if you add an option to “Evox, silver wire changes, eABS-200” to the sMS-200 Neo, it will have the silver logo instead of the standard gold logo.

If you have any question regarding to this subject or others, please feel free to email us, sotm.marketing@gmail.com.

Thank you!

 

About the remote service cost

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Greetings!

 

The remote service is available by Teamviewer 13 program.

The cost for the service is

  • 30 min : USD30
  • 1 hour: USD50
  • Max 2 hours: USD80 (the remote session will be open during max.2 hours.)

And this service is only open for SOtM’s existing customers who are having a difficulty to setup the systems.

If you would like to open the remote session, please email to sotm.marketing@gmail.com for setting the proper schedule with us in advance, and then, download and install Teamviewer version 13 by clicking the link above in your PC.

Once the schedule is set, we will send you the Paypal link to pay the service cost first, and the Teamviewer session will be open.

Thank you.

Discontinued products

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Greetings!

 

 The following 2 products are going to be discontinued in the first half of 2019.

  • sCLK clock module(including sCLK-12.0, sCLK-48.0 and sCLK-2224)
  • dX-USB HD

 Thank you.

About Qobuz 192Khz playback issue in Roon server

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 Greetings.

 We are sorry to inform you that when using Roon Server feature on sMS-1000SQ, we found an issue when playing 192KHz and 176.4KHz Qobuz streaming, and also there are random dropouts when playing 96Khz and 88.2 Khz Qobuz steaming. Only 48Khz and 44.1Khz Qobuz streaming in Roon server of sMS-1000SQ are flawless.

 We’ve tried to fix the issue, but this is out of our ability to be handled without cooperations with other partners, so we had to leave this issue unsolved.

 We apology for the situation, but if there is any chance that we are able to fix it, we will keep you updated the news.

 Thank you.

 

 

 

 

 

About Link speed on Eunhasu web gui

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 Greetings.

 

 There is a “Link Speed” selection button on System config page of Eunhasu web gui.

 This button is about to improve sound quality at 100Mbps Ethernet speed, but the 100Mbps selection is only working with Roon, LMS and MPD feature at this moment.

 We are trying to make the other features also possibly work in 100Mbps, but currently they are not supportive.

 

 If there is any update on this subject, we will keep you updated.

 Thank you!

SOtM will reveal the new product at HighEnd 2019

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Press release from SOtM, 30th, April, 2019

 

SOtM exhibits at HIGHEND 2019

 

                                         For purchasing and further information, please contact:

May Park,

marketing@sotm-audio.com

www.sotm-audio.com

 

Reveal the SOtM’s first LAN card & Demo the dual serial-connected sNH-10G !

 

The sNI-1G is the SOtM’s first audio grade Ethernet port card, it would be shown for the first time officially at the show site, please check the simple spec of the sNHI-1G.

 

– Support M.2 interface(it can be connected with mPCIe and PICe slot)

– Support 10BaseT,100BaseT,1000BaseT

– Support Wake on LAN

– Internal SATA power and external power input

– Ultra low noise regulator

– Ultra low jitter clock

– The audio grade clock module, sCLK-EX, ready

 

Since after released the sNH-10G at HighEnd2018, the sNH-10G have become to the necessity for all network audio system. In HighEnd2019, we will demo how dual serial-connected sNH-10G perform with SOtM equipment and Danish Audio Design Speaker at Hall2, G05.

 

In this year, SOtM at HighEnd2019 would have more time to talk and discuss about the future products and about the digital audio world, please visit us for further fun and joy.

 

SOtM’s all products including the forthcoming products certainly tell what the real value of audio products should be.

 

SOtM will become the most important partner in your music life.

www.sotm-audio.com

 

How the demo system would be arranged with SOtM & Danish Audio Design at HighEnd2019

 

Please come and enjoy SOtM’s full system at Hall 2, G05 with Danish Audio Design !

 

See you in AXPONA 2019!

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AXPONA 2019 announcement from SOtM

For purchasing and further information, please contact:
May Park,
marketing@sotm-audio.com
www.sotm-audio.com

2 sNH-10G in the system will be demoed!

 

 The sNH-10G is the world first network switch for every network audio system. It has been hit since revealed from the first time at Axpona 2018, and in this year, we are demonstrating 2 sNH-10G in the system and play how the improvement can be made with.
Also SOtM’s first LAN card will be revealed in this time too!

axpona18_banner_728x90_A

Please come and experience the remarkable performance at Room 725 during a show time, 12th-14th, April.

See you and thanks!