Warranty Information

1. Free warranty 
– While using the device properly, the defect is found caused by design or flaw from production, Manufacturer is responsible for that faulty product and guarantee free warranty service for one year from the date of purchasing.  
– Even in warranty period, malfunction or damage of the device caused by inevitable incident such as natural disaster is not subject of free warranty. 

2. Warranty at a cost 
– Device that free warranty period is expired. 
– Malfunction of the device, which is caused by user’s fault. 
– Malfunction caused by incident. 
– Malfunction caused by natural disaster such as earthquake, flood, lightning & etc. 
– In case of warranty service at a cost, customer should cover the freight cost. 

3. Samples of user’s fault 
– In case of attempt to disassemble or modify the device. 
– In case of not follow instructions on the manual. 

4. Please read the instruction manual & Q&A on our website carefully before asking for warranty service.

Where can I purchase SOtM products?

If you can find your local distributor or dealers near by your residence , please contact them directly.

You can check your local distributor or dealers through here.

If there are no matching distributor or dealers, please contact us directly.

 

 

Welcome to SOtM’s new homepage.

 SOtM’s new website is getting ready to open!

 SOtM is going to managing both the current website and the new website for the time being.

 Some information on the new website might be wrong because it still needs to update and test.

 

Please look around the new website and give us many comments for the better looking.

Thank you.